TECHNICAL SUPPORT
Our systems are covered by support services:
- 1. Application Maintenance and Service Level Agreement (SLA)
- 2. Software update and taxonomy service..
Our systems are covered by support services:
From the moment the solution is implemented, it is covered by full-service support. The helpdesk and application service includes help for users in connection with the operation, updating and administration of the offered solution. The service includes telephone and electronic support (system for electronic registration of notifications).
As part of the service, application update packages are prepared in the following situations:
We care about the high quality of aSISt, which is appreciated by users who have used technical support.
As part of this service, the reporting development software is updated – in accordance with the cycle of publication of changes by the Supervisory Authority. In particular, this applies to the preparation of an upgrade package containing changed rule sets.
Updates are also the result of developing modules or optimizing their operation.
The service also prepares packages to update the application and all its modules in the following situations:
If you want to find out more, see the details of our offer or make an applicable customer presentation of the system, we invite you to contact us
Sales & Marketing Department
+48 515 985 555
+48 515 178 280
+48 695 711 771
+48 502 404 708
Project Management Department
+ 48 693 693 641
Accounting Department
+48 690 290 033
Management
+48 504 207 613
FINGO sp. z o.o. (LLC)
Plac Powstańców Śląskich 7
53-329 Wrocław, Poland
NIP (EU VAT): PL8942683871
REGON (Business ID): 932670710
Share capital: 62.500,00 PLN, fully paid.
Registered in the District Court for Wrocław-Fabryczna in Wroclaw, VI Commercial Division of the National Court Register under the KRS (Court Register Number): 0000020323