The Cooperative Bank in Kamienna Góra has implemented the cloud-based eON system

Cooperative Bank in Kamienna Góra

For seven decades, the Cooperative Bank in Kamienna Góra has been offering professional and safe services to individual customers, local companies, and farms. It actively supports the local community by engaging in cultural, educational, and social initiatives.

Taking care of competitiveness, the bank willingly takes advantage of the most modern IT solutions that facilitate day-to-day customer service and compliance with the regulatory requirements on the financial market. In order to increase the efficiency of the reporting process, the institution decided to implement a new eON SaaS system operating on the cloud infrastructure.

Time-consuming on-premises system updates

We've wanted to streamline and accelerate the preparation of obligatory reporting, which so far has been – due to the slow operation of the old system – extremely time-consuming. The slow operation of the system and the occurrence of frequent errors in the processing of reporting data had an impact on the process of data preparation and transmission - explains Piotr Bąk, analysis and risk specialist, Cooperative Bank in Kamienna Góra.

Obligatory reporting software requires frequent updates due to the increasing demands of supervisors.  

As a consequence, workload related to maintaining systems operating on an internal infrastructure constantly engages IT administrators working in financial institutions. The solution is to replace the on-premises system with a SaaS service (application operating in the cloud). This will allow to transition the tasks of maintaining technical infrastructure, ensuring security, and keeping up to date with legislation to external specialists, thus relieving the employees of the bank.

Increasing work efficiency and freeing up the time of bank employees

From the IT point of view, the transition to a cloud solution allowed to free up significant space on the server, which has so far been reserved for the needs of the aSISt program and the ever-growing archive of reports.

In addition – in connection with FINGO taking over all responsibility for the system update process and maintaining the continuity of its operation – the Bank's IT team can devote the saved time saved in this way to other tasks.

After implementing eON, we've improved the process of preparing obligatory reporting, which allowed us to involve employees responsible for reporting in other processes taking place at the Bank - says Piotr Bąk.

The modern design of the system simplifies the time-consuming preparation of reports

The most visible change is the interface. The new visual layer of the eON system is more user-friendly, which improves the comfort of everyday, often time-consuming work with the system.

Personally, I really like the interface, which is significantly different from the one in aSISt. In my opinion, it is more aesthetic, and the colours are definitely more eye-friendly, which affects the comfort of using this solution – emphasizes Piotr Bąk.

A quick adaptation to the new system, thanks to a proven reporting path

The creators of the new system focused on an evolution rather than a revolution. Hence, the changes in the system are noticeable, but they do not upend the current workflow.

The software works properly, it is simple to use (it is not very different from aSISt), so there was no problem with implementing it in production. There was no need to train staff, so the transition from aSISt to eON took place smoothly and without problems - says Piotr Bąk.

During the implementation, it is equally important to plan activities and set convenient deadlines. As a result, the change of the system runs smoothly.

The key to any eON implementation is that the transition process to the new application is understandable and pleasant for the customer at every stage. We understand that working in banking is full of urgent commitments that cannot be postponed, and that is why when planning a project, we agree on deadlines that suit the people involved in the implementation. During the implementation, we also make necessary adjustments to deadlines on an ongoing basis. Even though the goal is the same, each project and each client is different, which is why we approach each implementation individually – comments Wiktoria Fabińska, Project Manager at Fingo Systems.

The experience of the end user is the most important

The transition from aSISt to eON streamlined the process of preparing and submitting obligatory reporting. The implementation proceeded without the slightest disruption, there was no need for personnel training, the resources that had previously been used to maintain the aSISt system were released – this applies to both personnel and equipment/space on the server. The obligation to ensure the smooth functioning of the eON system and keeping it up to date has been transferred from the Bank to the solution provider – FINGO Sp. z o.o., which ensures the comfort of use and relieves the Bank's employees of the obligation to monitor the software continuously – says Piotr Bąk.